Ofis Square – Panel Overview
Ofis Square is built around a suite of purpose-built panels and applications, each designed for a specific role within the coworking ecosystem. From high-level administration to on-the-ground operations, every interface is tailored to the people who use it.
Each panel connects to the Ofis Square backend in real time — changes made in one panel are immediately reflected across the entire ecosystem.
Admin Panel
Master controls, configuration, roles, and system management.
Community Panel
Community operations, announcements, and shared spaces.
Member Panel
Member authentication and personalized access dashboard.
Frontdesk Web
Visitor management and frontdesk operations (web version).
Mobile Applications
Super Admin Panel
The Super Admin Panel is the central control centre for the entire Ofis Square platform. It gives administrators a complete, real-time view of all locations, members, financials, and system operations from a single dashboard.
What's Managed
- Name
Billing & Finance- Description
Generate and send estimates, raise automated monthly invoices, track payments, and maintain full financial records across all locations.
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Sales & Onboarding- Description
Manage the full client lifecycle — from lead capture and approval queues through to contract creation and digital signing.
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Inventory- Description
Configure and monitor all physical spaces including buildings, cabins, meeting rooms, and common areas.
- Name
Bookings- Description
Oversee all day pass allocations, meeting room reservations, and real-time space utilization at a global level.
- Name
Access & Network- Description
Administer physical access policies via Matrix COSEC and manage automated WiFi provisioning via Bhaifi for all members.
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Operations- Description
Manage staff users, review activity logs, handle support tickets, and configure notification templates across all sites.
Access & Links
Community Panel
Designed for community managers, the Community Panel provides the tools needed to run a thriving, well-managed coworking floor every day.
What's Managed
- Name
Member Support- Description
View, triage, and resolve support tickets and service requests raised by members at the local site.
- Name
Events & Engagement- Description
Publish and promote community events, announcements, and offers to keep members connected and engaged.
- Name
Front Desk Oversight- Description
Monitor reception check-ins, manage on-demand user accounts, and track new walk-in leads.
- Name
Space Utilization- Description
Check local day pass usage, meeting room bookings, and cabin occupancy in real time.
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Access Cards- Description
Issue, manage, and revoke physical RFID access cards for members and temporary guests.
Access & Links
Frontdesk App
A dedicated interface for front desk and reception staff to manage every visitor that walks through the door, ensuring a seamless and professional welcome experience.
What's Managed
- Name
Visitor Check-In / Check-Out- Description
Process arrivals and departures quickly, recording all visitor details for security and compliance.
- Name
Host Notifications- Description
Automatically alert members via SMS or email the moment their guest arrives on-site.
- Name
Walk-In Handling- Description
Capture leads from walk-in enquiries and process immediate day pass purchases directly at the front desk.
- Name
Security Log- Description
Maintain a real-time digital log of all foot traffic entering and leaving the premises.
Access & Links
Member Web Panel
A comprehensive self-service web portal that gives every active member and their team full control over their workspace — from bookings and billing to visitor management and support — all accessible from a browser without needing to contact the front desk.
Overview
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Secure Sign-In- Description
Web access via registered email/phone and secure OTP authentication.
- Name
Self-Service Dashboard- Description
View real-time updates on bookings, upcoming events, and resource availability.
- Name
Comprehensive Bookings- Description
Book meeting rooms, desks, and cabins with integrated credit-based payment.
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Dedicated Support- Description
Raise and track helpdesk tickets for maintenance, IT, or facility requests.
For a full breakdown of all capabilities, see the dedicated documentation page.
Access & Links
Member App
The mobile companion app brings the full power of the member portal to members' phones, keeping them connected to their workspace wherever they are.
What's Managed
- Name
Secure Sign-In- Description
Quick and secure access via registered email and OTP (One-Time Password) for both web and mobile.
- Name
Account & Billing- Description
Check membership status, view billing history, and pay invoices directly from the app.
- Name
Space Bookings- Description
Browse availability and book meeting rooms or desks on the go in seconds.
- Name
Push Notifications- Description
Receive instant push alerts for visitor arrivals, upcoming bookings, invoice generation, and announcements.
- Name
Support Requests- Description
Raise facility or IT support requests instantly, with the option to attach photos for context.
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Ticketing- Description
Raise facility or IT support tickets on the go, with photo attachments and priority tagging.
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Community- Description
Stay up to date with events, announcements, and member-exclusive offers from the app.
Access & Links
https://ofis-square-member-tau.vercel.app
The member app utilizes the same backend APIs as the web panel, but optimized for mobile interaction and push-driven communication.
User Roles & Permissions
Ofis Square uses a role-based access control (RBAC) system to ensure that every user has exactly the permissions they need to perform their job effectively.
Sales Team
- Name
Sales Junior- Description
Responsible for initial client onboarding and commercial entry.
- Add new clients to the software.
- Create and edit commercials (contract terms, rent, etc.).
- Monitor the status of pending commercials.
- Name
Sales Senior- Description
Higher-level sales management and approval authority.
- All Junior capabilities plus commercial approval/rejection.
- Monitor contract statuses across the pipeline.
Legal & Finance
- Name
Legal Team- Description
Focused on contract finalization and compliance.
- View commercial terms.
- Upload drafted and signed legal contracts.
- Name
Finance Junior- Description
Day-to-day financial operations.
- View pro forma and finalized invoices.
- Create draft invoices for client review.
- Name
Finance Senior- Description
Financial oversight and approval.
- Approve pro forma invoices.
- Finalize and send invoices to clients.
- Manage security deposits.
- Record payments and approve draft transactions created by clients.
Operations & Admin
- Name
Community User- Description
On-the-ground management of specific floors or buildings.
- Access data for assigned building levels.
- Manage site-specific events and engagement.
- Monitor and follow up on building-specific leads.
- Name
Community Lead- Description
Operational leadership for the site.
- All Community User capabilities.
- Access to financial health data including client outstanding amounts.
- Name
System Admin- Description
Full system access.
- Complete control over all platform modules, settings, and users across all sites.

