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Lead Flow

The verified lead flow begins with phone verification, creates or resumes a lead, captures the person's workspace interest, and then routes them either to day-pass purchase or a tailored enquiry form.

This page describes behavior visible in the current Member Web application. Sales assignment, notification delivery, lead conversion, and other backend automation require separate backend verification.

Start & verification

  1. Enter a mobile number with the appropriate country code.
  2. Request an SMS OTP.
  3. Enter the four-digit OTP.
  4. Returning members continue to the member home page. A new lead continues to profile completion.

Profile details

New leads provide:

  • First and last name.
  • Email address.
  • Company name, when applicable.
  • Gender.
  • Address and pincode, when available.

The verified phone number is carried into the profile. The portal checks for an existing email or phone record before submitting the new lead.

Workspace selection

The current portal offers eight requirements:

  1. On-Demand / Day Pass — pay-as-you-go access to hot desks and open spaces.
  2. Private Cabin — an enclosed private workspace.
  3. Single Desk — a dedicated desk in a shared area.
  4. Virtual Office — business-address and mail-service interest.
  5. Meeting Room — hourly room requirements.
  6. Private Office — a customized workspace for a team.
  7. Coworking Space — flexible shared-workspace interest.
  8. Event Space — space for an event, workshop, or gathering.

Day-pass path

Selecting On-Demand / Day Pass creates the on-demand portal context and opens the pass-purchase step.

  1. Choose a building.
  2. Select a single pass or an available bundle.
  3. Review the base price, GST, bundle saving, and total.
  4. Complete Razorpay payment.
  5. Upload one or more KYC files in JPG, PNG, or PDF format.

The verified interface supports manual document upload. Automated Aadhaar or Surepass verification is not currently exposed by this frontend.

Workspace enquiry path

All non-day-pass choices continue to a tailored requirements form. Depending on the selected requirement, the form can collect:

  • Industry.
  • Employee or team size.
  • Expected move-in timeline.
  • Monthly budget.
  • Additional requirement details.
  • A checkbox indicating that the lead would like to book a facility tour.

Submitting the checkbox records tour interest; the current frontend does not select a tour date or confirm an appointment. Follow-up, qualification, and conversion are handled outside the verified member flow.

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